1. Purpose
This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using Rahvana's immigration roadmap platform. By using our services, you agree to comply with this AUP. Violations may result in account suspension or termination.
2. Permitted Uses
Rahvana is designed for:
Personal immigration journey tracking and planning
Organizing documents for various US visa categories and related processes
Accessing educational immigration resources and guides
Tracking checklist progress for personal immigration cases
3. Prohibited Activities
3.1 Legal Violations
Using the platform for any illegal purpose under applicable law
Submitting false or fraudulent immigration information
Impersonating USCIS, NVC, or any government agency
Using the platform to facilitate unauthorized immigration advice for compensation
Representing Rahvana as a law firm, attorney, accredited representative, government agency, or official government service
Selling, reselling, or brokering government services without authorization or without a lawful value-add
Charging others for legal advice, legal strategy, filing decisions, or immigration representation through Rahvana unless you are legally authorized to do so
Using Rahvana to create, alter, or submit forged, misleading, or deceptive documents
Using Rahvana in any way that violates Stripe prohibited or restricted business rules, card-network rules, sanctions rules, or payment-fraud rules
Using USCIS API-powered features to look up cases you do not own or are not authorized to monitor
Reselling, republishing, scraping, or bulk-exporting case-status data obtained through USCIS API-powered features
Attempting to bypass USCIS API rate limits, authentication, access controls, sandbox restrictions, production access rules, or key-management requirements
3.2 Platform Abuse
Attempting to gain unauthorized access to other user accounts
Probing, scanning, or testing the vulnerability of our systems
Introducing malware, viruses, or malicious code
Attempting to overload our servers through automated requests
Scraping or harvesting our proprietary content or user data
Using bots or automated tools to test stolen cards, enumerate accounts, or abuse checkout or subscription flows
Circumventing payment, subscription, document, or entitlement controls
3.3 Content Violations
Uploading content that infringes third-party intellectual property
Sharing personal information of others without consent
Distributing offensive, harassing, or abusive content
Uploading documents that you do not have the right to use, store, process, or share
Uploading malware, executable payloads, or files intended to interfere with Rahvana or third-party systems
4. Account Sharing
Account Sharing is Prohibited
Rahvana subscriptions are for individual use only. Sharing account credentials is prohibited. Each user must have their own account. If we detect account sharing, we reserve the right to suspend or terminate the account without refund.
5. Reporting Violations
If you become aware of any violation of this AUP, please report it to us at: legal@rahvana.com. We take all reports seriously and will investigate promptly.
6. Enforcement
Violations of this AUP may result in:
Warning
Request to remedy the violation immediately
Suspension
Temporary suspension of account access
Termination
Permanent account termination without refund
Legal Action
Referral to law enforcement where warranted
7. Contact
Rahvana Legal Team
Email: legal@rahvana.com
Website: rahvana.com
Other Legal Documents