1. Information We Collect
We collect your name, email, and payment information processed securely via Stripe. We do not store full card details.
We may also collect immigration-related data such as visa details, case information, and receipt numbers (USCIS, NVC, or similar identifiers), which are treated as Personally Identifiable Information (PII).
We collect usage data such as pages visited and feature interactions to improve our services.
2. How We Use It
We use data to provide and improve Rahvana, including account management, payments, and service functionality.
Immigration-related data is used for case tracking, document organization, and user assistance features.
We do not sell user data.
4. Your Rights
You may request access, correction, or deletion of your data by contacting support@rahvana.com.
5. Data Retention & Breach
We retain data while your account is active and up to 2 years after inactivity unless legally required otherwise.
In case of a security breach, we will notify affected users within 72 hours where required by law.
6. Ownership & Updates
Rahvana is owned and operated by Arachnie Inc, Delaware, USA.
We may update this policy and will notify users of significant changes.
7. Security
We use SSL encryption and industry-standard safeguards to protect your data.
No system is 100% secure, but we take strong measures to protect user information.
8. Contact
Email: support@rahvana.com
Website: rahvana.com